At Millennia Cargo, Inc. our reputation is based on providing unparalleled service to our customers. We pride ourselves in our professional and responsive staff. Our success hinges on meeting customer needs and establishing solid long-term relationships.
When you place an order, our staff goes into action immediately. Every order is considered top priority and is handled quickly and efficiently by our capable order department.
Our customers can take advantage of a number of methods to submit their orders:
- Automated (via EDI interface)
The preferred method for order submission is the automated option. This allows everyone to see the status of the order in real time. Also, if any changes are required, they can be made easily and quickly.
Shipping costs are always a concern. We are constantly on the lookout for ways to save our customers money. We obtain the best carriers, the cheapest rates and when we see an opportunity to consolidate a shipment to save even more, we do it.
You can relax knowing we are constant vigilant about getting you’re the most value for your dollar.
We also ensure that your deliveries go out error-free and on time. Our shippers are the best in the business.
We follow your instructions regarding product allocation and every effort is made to fill your customer orders according to your specifications. In the process, we are checking and monitoring inventory status including stock levels and report any findings to the appropriate customer service representative to communicate back to you.
We can work with you to set up protocols to handle issues such as low inventory levels. These protocols can be enacted when levels are low and effect order fulfillment. This eliminates last minute scrambling and delays in customer shipments. You have already planned for the scenario, so the solution is already in place and we automatically make the required substitutions and your orders go out the door without a hitch.
TRANSPORTATON MANAGEMENT SYSTEM (TMS)
We use TMS for communications between carriers and co-signees for a seamless flow of information.
The process also allows for an unhampered flow of shipments from the time the order is placed, until it rolls out the door.